Overview
How to activate your SIM to work with GPS
Telstra Customers
- Visit telstra.com/activate
- Follow the instructions
- Enter the SIM Serial Number
- What will you be using the SIM for?
- Be sure to select the Mobile Phone option.
- Confirm your Identity
- Select a Prepaid Mobile Plan with at least 3-4GB/m
- Enter your payment information
Congratulations, your SIM Setup is complete. You can now insert the SIM into your GPS unit and turn it on to begin tracking! See the manual and support guide on the product page of your GPS for more information about the setup process and how to track your new GPS!
Vodafone Customers
- Visit vodafone.com/activate
- Follow the instructions
- Enter your activation code
- How will you be using this SIM?
- Be sure to select the Phone (Voice, Text, Data) option
- Choose a Recharge with at least 3-4GB / month
- Enter ID Details and Payment Information
Congratulations, your SIM Setup is complete. You can now insert the SIM into your GPS unit and turn it on to begin tracking! See the manual and support guide on the product page of your GPS for more information about the setup process and how to track your new GPS!
Optus Customers
- Visit optus.com.au/activate
- Follow the instructions
- Ensure to select a Plan that offers TEXT/SMS as part of the offer
- Enter ID Details and Payment Information
Congratulations, your SIM Setup is complete. You can now insert the SIM into your GPS unit and turn it on to begin tracking! See the manual and support guide on the product page of your GPS for more information about the setup process and how to track your new GPS!
Please note: The GPS Pre-Configuration service is NOT subject to refund.
Reviews
What's in the Box
- Pre-configuration of the GPS settings on your device
- Starter SIM pack (ready for you to activate and insert into the device)
Shipping & Returns
The Spy Store offers many ways to take delivery of your purchase including:
Delivery options within Australia:
Standard & Express Delivery
The Spy Store dispatches orders daily and we use Express, Toll Express or Australia Post Express as our shipping vendors.
All orders placed before 1:00 PM AEST, are sent out the same day. Although shipping times vary, most orders are delivered within 1-3 business days.
Once the item is posted, the transaction will be marked “Shipped” and you will receive an email notification. Contact The Spy Store if you do not receive your purchase within 7 business days upon order placement.
Same Day Delivery
Same day delivery is available for customers in Sydney and Perth.
Simply choose 'Same Day Delivery' at checkout. Orders must be placed before 11:30 am. Price will be calculated and shown at the checkout.
Click & Collect business hours:
Sydney
- Monday – Friday: 8 am – 4 pm
Perth
- Monday – Friday: 8 am – 4 pm
- Saturday: 9 am – 1 pm
Australian shipping prices:
- Free Delivery within Australia on orders over $99!
- We offer FREE Standard Shipping (3-5 Business Days) with on all orders over $99. Upgrade to Express (2-3 Business days) for $5.99.
- We offer FREE Express Shipping (2-3 Business Days) with Australia Post on all orders over $149
- For orders under $99, Standard Shipping will cost $5.99. Upgrade to Express shipping for $12.99
- Australia Post Insured Express (WA): $14.99, 1-2 business days
- Australia Post Insured Express (NSW, VIC, QLD, SA, TAS, ACT, NT): $14.99, 3-5 business days
- Bulk goods over 5kg (such as some outdoor cameras & solar panels): Standard only shipment
Delivery Within NZ
- The Spy Store dispatches orders within New Zealand daily and we use Australia Post express as our shipping vendor.
- All orders placed before 1:00 PM AEST, are sent out the same day.
- Although shipping times vary, most orders are delivered within 3-5 business days.
- Once the item is posted, the transaction will be marked “Shipped” and you will receive an email notification. Contact The Spy Store if you do not receive your purchase within 7 business days upon order placement.
International Shipping
- The Spy Store ships our products internationally using a wide range of international shipping vendors.
- All orders placed before 1:00 PM AEST, are sent out the same day.
- Although shipping times vary, most orders are delivered within 2 weeks.
- Once the item is posted, the transaction will be marked “Shipped” and you will receive an email notification. Contact The Spy Store if you do not receive your purchase within 3 weeks upon order placement.
- The recipient of an international shipment may be subjected to other fees and charges including Import Fees, which are levied once a shipment reaches your country. Any additional fees and charges for customs clearance must be borne by the recipient if applicable.
Refunds & Returns
See our Return & Refund Policy for full details.
You may also like
-
Get support from our Australian based team who handle the products every day.
-
Friendly, knowledgeable sales and support staff.
-
We provide you with support for the long-term.
-
Contact us via chat, phone or email.